The Role: What to expect

We are a highly motivated team with a strong cybersecurity mentality, committed to following industry standards and best practices and leveraging state-of-the-art technologies to ensure the highest levels of IT security and compliance.

Role Responsibilities: What you will do

Office 365 Environment Management:

• Oversee and manage our Office 365 environment, ensuring secure and efficient collaboration across the organization.
• Ensure seamless integration of Microsoft Endpoint Manager with Microsoft Entra ID and other Microsoft 365 services.

Asset Management:

• Manage vendor relationships and licensing agreements.
• Oversee purchase orders and budget management, ensuring compliance with finance policies.
• Lifecycle management of IT assets.

Firewall and Network Management:

• Manage and optimize subnets and firewalls (Cisco, Barracuda, HP, and Ubiquiti).
• Configure and optimize the performance of VPNs.

Server Administration:

• Administer VMs and handle backup and recovery processes using Veeam.
• Oversee server performance and maintenance.

Endpoints Management:

• Oversee the deployment and maintenance of laptops, tablets, and phones.
• Design, implement, and maintain Microsoft Intune solution.
• Manage and configure Intune policies for Windows, macOS, iOS, and Linux devices.
• Troubleshoot and resolve issues related to device enrollment, application deployment, and policy enforcement.

Application Management:

• Manage ERP and CRM applications, including coordination with external support teams to ensure optimal performance and integration.

Domain Management:

• Manage DNS records and ensure reliable mail delivery.
• Monitor and manage overall domain security.

Role Requirements: What you need to succeed

• Bachelor’s degree in the field of information technology.
• 4 to 5 years of experience in IT administration in the areas mentioned above. 
• Experience with O365 environment.
• Extensive experience in Linux client device management, including installation, configuration, patching, and performance optimization for a wide range of desktop and workstation distributions such as Ubuntu, Arch Linux, Debian, Fedora, openSUSE, and Red Hat-based systems.
• Strong understanding of enterprise networking with Linux, including network configuration, VLAN tagging, DHCP, DNS, VPN (OpenVPN, WireGuard, IPsec), and advanced routing techniques.
• Excellent problem-solving skills and attention to detail. 
• You are comfortable working in a highly agile work environment. 
• Strong verbal and written communication skills in English.

Why idealworks

• At idealworks, you will find an international working environment and become part of an experienced, open team where mutual trust counts. You will feel at home from the very first second!
• Experience a first-hand start-up feeling and flat hierarchies with varied and responsible tasks that you work on independently.
• Look forward to hybrid working model with 30 vacation days per year and various opportunities to balance your free time, family and job.
• For your commitment to helping us achieve our mission, you will not only be rewarded with appreciation, but also with above-average pay including a bonus scheme and an annual personal development budget.
• We offer exciting corporate benefits, an attractive company pension scheme and regular team events.
• Our modern office is easily accessible by public transport, bike and car and offers numerous catering options for relaxed lunch breaks with your team.
• Driven by our unique corporate culture, the five values "passion for results", "wellbeing", "personal growth", "trust" and "being and acting as one team" determine our daily actions and cooperation.

About us

As a forward-thinking deep tech company, idealworks has been enabling the future of logistics and industrial automation since November 2020. Its flexible, scalable robotics ecosystem, featuring the intelligent automation platform AnyFleet for seamless mobile robot integration, the CE-certified autonomous mobile robot (AMR) iw.hub, the simulation technology iw.sim, and the advanced robotics operating system iw.os, is reshaping intralogistics processes for companies globally. Emerging from its roots as a BMW Group spinoff, idealworks is committed to driving efficiency and operational optimization in a rapidly evolving automation landscape.