Technical Solution Engineer - Robotics & Automation (m/f/d)

Permanent employee, Full-time · München

What you’re keen to do

We are currently looking for a highly qualified and motivated Solution Engineer to join our team. As a Solution Engineer, you will play a critical role in designing and bringing our innovative solutions to our customers. You will work closely with our sales, engineering, and customer success teams to understand our customers' requirements and design customised solutions to meet their needs.

Your tasks:

Collaborate with the sales team to understand customer requirements and Design technical solutions that address their specific specifications.
Collaborate with our engineering team to identify and resolve technical challenges or issues during solution implementation.
Conduct product demonstrations and technical presentations to showcase the capabilities and value of our solutions to potential customers.
Provide technical support to customers throughout the project lifecycle.
Develop and maintain strong relationships with clients, acting as a trusted technical advisor and ensuring customer satisfaction.
Stay up-to-date with industry trends and advancements in robotic automation technologies to continuously enhance our solution offerings.
Contribute to the development of technical documentation, including user manuals, installation guides, and troubleshooting guides.

What we’re looking for

Bachelor/Master's degree in Engineering, Computer Science, or a related field.
Proven experience as a Solution Engineer, Deployment Engineer, Technical Sales Engineer, or a similar technical customer-facing role.
Strong technical background with knowledge of robotic automation systems, software, and hardware components.
Excellent problem-solving and analytical skills, with the ability to understand complex customer requirements and design appropriate solutions.
Strong communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Willingness to travel to customer sites
At least intermediate (B2) level of German language

Hi there, happy to meet you!

Last but not least...a package full of benefits and perks!

Hybrid set up
Free Coffee and Tea on-site
Fruits and a variety of Healthy Snacks on-site
Leonardi Cafeteria Contribution
BMW Employee Terms Pension Scheme
Urban Sports Club Membership
iPhone
B2Run and Events
Summer Party
Town Hall Get Together Company Trips
30 days holidays

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About us

As a forward-thinking deep tech company, idealworks has been enabling the future of logistics and industrial automation since November 2020. Its flexible, scalable robotics ecosystem, featuring the intelligent automation platform AnyFleet for seamless mobile robot integration, the CE-certified autonomous mobile robot (AMR) iw.hub, and the advanced robotics operating system iw.os, is reshaping intralogistics processes for companies globally. Emerging from its roots as a BMW Group spinoff, idealworks is committed to driving efficiency and operational optimization in a rapidly evolving automation landscape.

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APPLICATION

We appreciate your interest in IDEALworks GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at hr@idealworks.com.